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Coffee Talk
Business Observer Tuesday, Aug. 4, 2009 13 years ago

The key language: No geek speak

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Yvonne Graber, 56, was a successful garment district executive who went back to school and made a late career change to computer tech support.

Yvonne Graber, 56, was a successful garment district executive who went back to school and made a late career change to computer tech support.

When her position with IBM was going to be eliminated because a project was ending, she knew it was time to become an entrepreneur. So in 2004, she opened her own mobile IT business, Computer Community Hospital, that uses technicians that come to homes and businesses and fix computers.

Later this year, Graber, who lives in West Boca Raton, plans to invade the Gulf Coast. So expect to see her blue PT Cruisers rolling up the major streets from Tampa to Fort Myers.

Independent IT repair shops abound. What makes CCH different is the way the technicians are trained: Not to speak in geek speak. They charge $99 for a home visit and $99 to $125 for a business visit.

And they are available around the clock, seven days a week.

Computer Community is in South Florida and eventually Graber wants to go statewide, selling franchises for $40,000 each.

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